Family Emergencies in the United States

If your family needs to contact you because of an emergency at home or because they are worried about your welfare and can not reach you directly, they may call the Consular Section at (375 17) 210-12-83. If you cannot contact the Embassy directly, you may call the State Department’s Office of Overseas Citizens Services at 1-888-407-4747. This number is available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). Callers who are unable to use toll-free numbers, such as those calling from overseas, may obtain information and assistance during these hours by calling 1-317-472-2328. The State Department will relay the message to the Consular Section. We will try to locate you to pass on the message, and, consistent with the Privacy Act, will report back to your family. Registering with the Consular Section upon arrival greatly facilitates our ability to locate you in the event of an emergency.