If you cannot find your answer on our website, and cannot wait for us to respond by e-mails, you may call us at (375 17) 210-12-83 from 4:00 p.m. to 5:00 p.m. and ask the operator to put you through to the Consular Section. Don’t call earlier in the day; we won’t be able to take the call because we’re busy helping customers at the window.
If, after reading out website, you cannot find the answer to your question, please send us at e-mail at CONSULARMINSK@STATE.GOV. We will respond within three working days. If you have not received a response from us within 3 working days, please call us at the number above to check whether we have received your e-mail.